Melbet KYC & AML Policy

Melbet applies KYC and AML procedures to confirm user identities, detect suspicious activity, and prevent financial crime across all transactions. These controls support a safe and accountable platform for all registered users in India.

• Fair play for all users: verified identities ensure no individual gains an unfair advantage through fraudulent means;
• User safety: personal data and account access are protected through robust security measures;
• Transparency: all verification and monitoring processes are conducted in accordance with documented procedures;
• Regulatory compliance: the platform fulfils its obligations under applicable laws and licensing conditions.

Every new user registered on the platform is required to complete ID verification before accessing the full range of services, including withdrawals. The following categories of documents may be requested during the identity check process:

• Government-issued photo identification: a valid passport, national identity card, or other officially recognised ID document confirming the account holder’s identity;
• Proof of residential address: a utility bill, bank statement, or official correspondence dated within a specified period confirming the user’s declared address;
• Payment method ownership confirmation: documentation or verification confirming that the payment instrument used belongs to the registered account holder;
• Additional documents upon request: depending on the outcome of an initial review, supplementary document submission may be required to complete verification.

Melbet implements a comprehensive set of controls to prevent money laundering, counter-terrorism financing, and other forms of financial crime on its platform. These measures are applied consistently across all user accounts and transactions.

• Transaction monitoring: all deposits, withdrawals, and account activity are subject to ongoing transaction monitoring to identify unusual or irregular patterns;
• Automated detection systems: rule-based systems flag transactions that deviate from expected behaviour for further review;
• Enhanced due diligence: accounts or transactions identified as higher risk are subject to additional scrutiny and document submission requirements;
• Review of large or unusual transfers: transactions of significant value or atypical frequency are assessed individually to confirm their legitimacy;
• Risk scoring: each account is assigned a risk profile that is updated continuously based on activity and behavioural indicators;
• Sanctions and PEP screening: all users are screened against international sanctions lists and databases of Politically Exposed Persons;
• Reporting obligations: where credible evidence of financial crime is identified, the platform reports the matter to competent authorities in accordance with applicable law.

Certain actions are strictly prohibited on the platform in order to support the integrity of KYC and AML compliance. Users found to have engaged in any of the following conduct will be subject to enforcement action:

• Operating multiple accounts: registering or using more than one account per individual is not permitted under any circumstances;
• Submitting false or stolen documents: providing forged, altered, or misappropriated documentation during the identity check or document submission process;
• Laundering of funds: using the platform to process, conceal, or transfer funds derived from unlawful activity;
• Manipulation of platform systems: attempting to exploit technical vulnerabilities or circumvent monitoring controls;
• Transferring or selling account access: sharing account credentials or granting access to any third party;
• Use of third-party payment instruments: depositing or withdrawing funds using a payment method that does not belong to the registered account holder;
• Identity misrepresentation: providing false personal data during registration or at any stage of the verification process.

Any breach of the platform’s KYC and AML obligations constitutes a serious violation and will result in enforcement measures proportionate to the nature of the conduct. Upon confirmation of a violation, Melbet may apply one or more of the following measures: temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent authorities where applicable under law.

Each registered account holder is responsible for ensuring that all personal information provided to the platform is accurate, complete, and kept up to date at all times. Users are required to complete identity verification within the timeframe specified by the platform and to respond promptly to any requests for additional document submission. Only payment methods that are owned and controlled by the registered account holder may be used for transactions on the platform. In the event that a user becomes aware of any suspicious activity on their account or suspects unauthorised access, they are obligated to notify the platform’s support team without delay. Failure to meet these responsibilities may be treated as a breach of the platform’s terms and subject to the enforcement measures described in this policy.

Melbet is committed to maintaining fair play and transparency across all aspects of its platform, ensuring that every user operates under equal and clearly defined conditions. These principles are embedded in the platform’s approach to account protection, user safety, and responsible gaming.

• Adherence to KYC and AML standards: all verification and monitoring procedures are applied uniformly, in accordance with documented regulatory requirements;
• Confidentiality and protection of personal data: user information collected during the identity check and document submission process is handled in strict accordance with applicable data protection obligations;
• Ongoing monitoring for suspicious activity: transaction monitoring and risk assessment processes operate continuously to detect and address potential threats;
• Prevention of manipulation and unfair conduct: controls are in place to identify and act upon any attempt to exploit or circumvent platform systems;
• User support on security matters: account holders may contact the support team for guidance on account protection, verification procedures, or to report concerns;
• Shared responsibility: compliance with KYC and AML obligations is a joint commitment between the platform and its users, with each party fulfilling their defined duties;
• Equal conditions for all users: no user receives preferential treatment in the application of verification, monitoring, or enforcement procedures.